11/15/07

What's for dinner?

Why it's a big fat plate of NOTHING! Standards for breakfast and lunch. No need to bore you with the pics of waffles and rice casserole. I will acknowledge the fact that I was stressed this afternoon and ate too many cheese nips instead of the bag of smart pop I brought with me. But in the end, it worked out. Why? Because I was at work so late, Li took pity on me and invited me out for a bite with her and her friend Selina. We trotted on over to the Pickle Barrel to have some grub. I thought I'd order a wrap, but ask for it without the olives as they're on my food no-no list because they're a migraine trigger. Well, apparently that's a no-no at the Pickle Barrel. They won't let you special order a wrap. Apparently they're just toooooooo difficult to make or something and only make them in the morning, and won't special order them if you have a food sensitivity. I find that completely balls. To add insult to injury, the waiter returned a few minutes later and stated that a sandwich on the menu was comparable to what I wanted and came without olives. Funny, that probably takes JUST AS LONG to make. WHIP ME UP A FRICKIN WRAP, BOZO! I politely declined, of course. So I had a big fat plate of nothing and customer service just got a full email from yours truly.

14 comments:

TrixieBelden said...

Oh no! No dinner. It makes me hungry just thinking about it. But I love a good rant to customer service. It is quite satisfying :)

Thanks for your comment on my blog. You are my maintenance and running role model! :)

Lynn said...

I can't believe that the restaurant wouldn't accommodate your dietary needs, WTF?!!

Mandy said...

That's insane! How long does it take to throw together a wrap??? I would have done exactly what you did - good for you!

Angie All The Way said...

That's retarded. I get if they want to prepare their "complex" wraps in advance to save time or whatever in the morning, but making the odd one here and there throughout the day shouldn't be make the kitchen scream to a hault.

marie said...

Funny thing is I got two different stories - one from my waiter and one from the takeout counter girl (couldn't find the manager for the life of me).

Waiter said no special orders at the peak hour (we were there at 8pm).

Take out girl said no special orders of wraps EVER and they discourage people with food sensitivities from ever ordering wraps as they're ALWAYS pre-made.

Seriously - are wraps rocket science? I wasn't asking for a chocolate soufflé!

Sarah said...

That IS ridiculous... do they just not like having happy customers?

Here's hoping customer services sends you a nice gift certificate to make up for the rude service!

jodi said...

it's hard to believe that some restaurants STILL can't accomodate special requests... it's not even special - olives give you a migraine, so it's not you hate them (or maybe you do)... i'm glad you are emailing them!

p.s. i would eat cheese-nips over popcorn too! ;o)

Jen said...

GOOD ON YOU for emailing customer service!!! that's ridiculous!!!!

I would have marched in the kitchen and made it myself!! Well not really...but in my head I would...

Bri said...

CRAZEEEEEE!!!! did you eat when you got home? (My little brain can't comprehend meal skipping...)

Wheebs said...

That's freaking ridiculous. Let us know what kind of response you get from customer service!

CaRoLyN said...

That is ridiculous! What kind of service is that? It isn't.

Booo Pickle Barrel.

Shirls said...

yeah Mouse!! I'm so thrilled that you didn't cave and let yourself be talked into something you really didn't want because a restaurant wasn't accomdating.

They need to learn that they need to accomdate everyone's reasonable request, we are not all alike and a simple request to remove olives is not unreasonable. My hubby and I come across this all the time, he has several severe life threatening food allergies, restaurants need to work with us instead of sending him to the hospital, we have walked out of many places and happily give our $$ to those that work with us.. stand up I say, yeah Mouse!!

~Paige~ said...

That sucks about the pickle barrel. I love that flippin place! well maybe not so much now. what a group of asshats

Diet Coke and Zingers said...

Too bad Kris wasn't around... I bet he would have whipped you up a wrap stuffed with candy bars and caramel syrup.

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